News & Blogs
Stay updated with the latest news, insights, and expert blogs from Emixa. Explore industry trends, digital innovations, and company updates all in one place.
How to Scale up New Business Models in Retail
How to Scale up New Business Models in Retail? How can you scale up a successful pilot? Our experts addressed this question with leaders from renowned retailers and consumer brands during the Shopping Tomorrow research program. Leaders from PLUS Retail, Geisha, Intergamma, IKEA, Karwei and Centraal Beheer shared their experiences scaling up a new business model. Together with the participating organisations, we extracted valuable lessons learned.
How Retailers Create an Optimal Omnichannel Customer Experience
Customers seamlessly switch between your website, social media, and physical stores every day. Did you know that more than half of customers use three to five channels for a single purchase? What once seemed revolutionary is now the standard: the omnichannel approach.
How to Future-Proof your IT as a Retailer
Imagine this: a customer walks into your shop, pulls out their smartphone, and expects to switch between your online and physical offerings seamlessly. This is the new reality that retailers are facing today. Consumers want convenience, speed, and a seamless experience, no matter where they are. But how do you, as a retailer, stay competitive in a world where technology is evolving at lightning speed?
From Warehouse to Doorstep: A Conversation on Last Mile Optimisation
The final delivery step to the customer, the ‘Last Mile,’ may seem simple. However, it is often one of the largest cost drivers for retailers, especially when dealing with large or fragile products. Why does this part of logistics remain such a challenge? And how can companies reduce these costs? Today, we’re speaking with consultant Jason Bos, who has experience improving the 'Last Mile'. He shares how smart adjustments and AI not only have the potential to lead to cost savings but also contribute to a more sustainable future.
Six Steps to Scaling New Business Models
Consultancy, the platform for the consulting industry, reports on the outcomes of the ShoppingTomorrow research program. How can retailers & consumer products scale up new business models?
How AI can Drastically Reduce your E-commerce Returns
Returns - a real headache for the e-commerce industry. Did you know that 12 to 15% of all shipped packages are returned? This costs significant time and money; a whopping €12,50 per return. Fortunately, AI offers advanced solutions to drastically reduce this flow of returns. Starting today. By bridging the gap between customer expectations and reality, retailers can improve their operational efficiency and support sustainable practices. In this article, we’ll give you five innovative AI strategies that can help solve return issues.
AI as a Tool to Optimise Last-Mile Delivery
Consultancy.nl, the platform for the consulting industry, published an article about the possibilities to optimise last-mile delivery. Emixa's Jason Bos shares how AI can be a useful tool for this.
Omnichannel Retail: Connecting Online and In-Store Success
For a large omnichannel retailer within The Netherlands the Commerce & Logistics team provided several interim roles such as a Program Manager (multiple projects), Test Coordinator and a Product Owner (E-Commerce). Together with the client we worked, and gave advice, on Omnichannel topics including implementing the return strategy for webshop bought products, implementing a loyalty programme, testing multipe delivery proposition (frontend and backend) and E-Commerce improvements.