Scaling New Business Models: 3 Initial Takeaways
More and more retail brands are embarking on new initiatives, such as refurbishment, subscription services, and usage-based models. Sometimes out of opportunity, but often from necessity. Driven by th...
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How AI can Drastically Reduce your E-commerce Returns
Returns - a real headache for the e-commerce industry. Did you know that 12 to 15% of all shipped packages are returned? This costs significant time and money; a whopping €12,50 per return. Fortunatel...
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How to Future-Proof your IT as a Retailer
Imagine this: a customer walks into your shop, pulls out their smartphone, and expects to switch between your online and physical offerings seamlessly. This is the new reality that retailers are facin...
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From Warehouse to Doorstep: A Conversation on Last Mile Optimisation
The final delivery step to the customer, the ‘Last Mile,’ may seem simple. However, it is often one of the largest cost drivers for retailers, especially when dealing with large or fragile products. W...
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Six Steps to Scaling New Business Models
Consultancy, the platform for the consulting industry, reports on the outcomes of the ShoppingTomorrow research program. How can retailers & consumer products scale up new business models?
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AI as a Tool to Optimise Last-Mile Delivery
Consultancy.nl, the platform for the consulting industry, published an article about the possibilities to optimise last-mile delivery. Emixa's Jason Bos shares how AI can be a useful tool for this.
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How Retailers Create an Optimal Omnichannel Customer Experience
Customers seamlessly switch between your website, social media, and physical stores every day. Did you know that more than half of customers use three to five channels for a single purchase? What once...
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Change Management: An Essential Ingredient for Successful Transformation
Why Change Management Matters More Than Ever Change is a constant in today’s business environment. Whether you’re redesigning processes, adjusting organisational structures, or implementing new system...
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Agile Way of Working? Beware of These 6 Pitfalls
Agile working: empty buzzword or indispensable strategy? Some see Agile as the holy grail for companies in a world full of change, while others find it a hassle with post-its. The fact remains: organi...
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