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What is Digital Transformation and How Should Your Organisation Start the Journey?

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From supply chains and manufacturing to customer engagement and internal operations, digital transformation is reshaping how businesses compete and grow. Yet for many organisations, the idea of “going digital” still feels vague or overwhelming. That’s why it’s essential to start with a clear understanding of what digital transformation really means—and how to initiate it in a way that drives real business value. At Emixa, we help organisations lay the groundwork for transformation with strategy, tools, and people working in sync.

What is digital transformation?

Digital transformation is the strategic use of digital technologies to fundamentally change how an organisation operates, delivers value to customers, and stays competitive. It goes beyond digitising documents or automating isolated tasks—it involves rethinking processes, culture, and systems to unlock new levels of agility, efficiency, and innovation.

At its core, digital transformation touches every part of a business: from enterprise resource planning (ERP) and product lifecycle management (PLM) to data-driven decision-making, collaboration platforms, and low-code development.

Who benefits from digital transformation?

Any organisation—regardless of industry or size—can benefit from digital transformation if it’s done correctly. Key beneficiaries include:

  • Manufacturers looking to optimise production, reduce downtime, and adopt smart factory initiatives
  • Logistics and service providers seeking greater visibility and process automation
  • Product development teams needing better collaboration and data integration
  • Executives and decision-makers who require real-time insights to steer strategy

At Emixa, we’ve helped companies across sectors modernise their operations by connecting systems like SAP S/4HANA, Teamcenter, Opcenter, and Mendix into a unified digital ecosystem.

When should you initiate digital transformation?

The best time is now—especially if your business is experiencing:

  • Siloed data and disconnected teams
  • Manual processes that slow down innovation
  • Legacy systems nearing end-of-life
  • Inefficiencies that impact your bottom line
  • Increased customer expectations for speed, transparency, and personalisation

Waiting too long to act can result in missed opportunities, higher operational costs, and reduced competitiveness.

Where does digital transformation start in an organisation?

It starts with a clear vision and leadership alignment. From there, organisations typically focus on:

  1. Assessing current maturity and readiness
  2. Prioritising use cases with measurable ROI
  3. Modernising critical systems (e.g. ERP, PLM, MES)
  4. Empowering employees through change management and training
  5. Building agile capabilities with platforms like Mendix for rapid development

Digital transformation is not a one-off project—it’s a continuous journey of improvement.

Why is digital transformation critical today?

In today’s fast-paced economy, businesses must be able to:

  • React quickly to market changes and disruptions
  • Reduce operational waste and optimise resources
  • Deliver superior customer experiences
  • Enable innovation through automation, AI, and real-time data
  • Stay compliant and secure with up-to-date systems and standards

Digital transformation enables all of this—if done strategically. Emixa ensures your investment translates into real, measurable outcomes, not just new software licenses.

What does successful digital transformation look like?

Organisations that transform successfully typically experience:

  • Integrated systems with real-time data flow
  • Increased operational efficiency and reduced downtime
  • Stronger cross-functional collaboration
  • Faster time-to-market and more resilient processes
  • Empowered employees using intuitive, modern tools

Emixa partners with clients throughout their journey—from strategy and implementation to training and optimisation.

Conclusion

Digital transformation isn’t just about technology—it’s about creating a more agile, responsive, and innovative organisation. With the right strategy, platforms, and cultural alignment, your business can unlock new growth, improve decision-making, and stay ahead in a digital-first world.

At Emixa, we help businesses not only start but sustain their transformation journeys—turning ideas into execution and systems into success.