How Clear KPIs Empower Product Owners to Drive Value and Focus
In the dynamic realm of digital product development, Product Owners (POs) play a pivotal role in steering products toward success. However, without clear Key Performance Indicators (KPIs), POs may str...
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What is IAM (Intelligent Asset Management) and Why Does It Matter?
In asset-intensive industries, managing the health, availability, and performance of equipment is critical to operational success. But traditional asset management approaches are no longer enough. Ent...
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Scaling New Business Models: 3 Essential Takeaways for Digital Success
In today's rapidly evolving digital landscape, businesses are compelled to innovate and adapt to stay competitive. The emergence of new business models—such as subscription services, product-as-a-serv...
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How to Drastically Reduce your E-commerce Returns with AI
E-commerce retailers face a persistent challenge: high return rates, often ranging from 12% to 15% of all shipped packages. Each return not only incurs an average cost of €12.50 but also strains logis...
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How to Future-Proof Your IT as a Retailer
In today's rapidly evolving retail landscape, customers expect a seamless experience across both online and physical platforms. To meet these expectations and stay competitive, retailers must ensure t...
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From Warehouse to Doorstep: A Conversation on Last Mile Optimisation
The final step in the delivery process, known as the 'Last Mile,' often presents significant challenges for retailers, especially when dealing with large or fragile products. Despite its short distanc...
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How to Create an Optimal Omnichannel Customer Experience
In today's retail landscape, customers seamlessly switch between websites, social media, and physical stores. Did you know that more than half of customers use three to five channels for a single purc...
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Time for a Spring Cleaning? How to Make Your IT Smarter and More Secure
Does this sound familiar? Over the years, your IT landscape has mushroomed, but now you’ve lost track of what’s in place. You discover duplicate licences, underused applications, complex customisation...
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Help, I’ve become a key user!
Maybe you know the feeling: you go to work thinking it’s going to be a normal day. But then the unexpected happens: you are asked to become a key user of a new IT system that’s about to be implemented...
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