Winst uit je Woning, a Dutch platform facilitating collective advisory and procurement initiatives for sustainable home improvements, has experienced rapid growth, earning recognition as the fastest-growing company in the Netherlands during the FD Gazellen Awards 2021. To support this expansion and improve customer experiences, the organization partnered with Emixa to modernize its IT infrastructure. Leveraging the Mendix low-code platform, they revamped their registration process, enhancing flexibility, user-friendliness, and scalability.
The original registration form, developed using Gravity Forms, lacked the flexibility required to adapt to evolving market demands and customer needs. Modifying the form was cumbersome, hindering the organization's ability to respond swiftly to changes. Additionally, Winst uit je Woning's internal development team had limited experience with low-code platforms like Mendix, necessitating external expertise to drive the digital transformation.
Emixa collaborated closely with Winst uit je Woning to redesign the registration form using Mendix. Through a series of incremental adjustments, they introduced backend logic and automation features, resulting in a more dynamic and user-friendly form. This approach not only streamlined the registration process for customers but also simplified data processing for the sales team, enhancing overall operational efficiency.
Because Winst uit je Woning's in-house developers had little experience with low-code and Mendix, they turned to Emixa. A proof of concept based on the proven Emixa principle 'seeing is believing' convinced Winst uit je Woning to choose Emixa and Mendix to modernize and improve its IT environment.
The updated registration form has significantly improved usability for both customers and staff. Customers can now provide more comprehensive information, facilitating quicker and more accurate processing of requests. The sales team benefits from a more organized and intuitive interface, allowing for faster response times and better customer service. Importantly, the project was completed on time and within budget, demonstrating the effectiveness of the collaboration between Winst uit je Woning and Emixa.
Building on the success of the registration form overhaul, Winst uit je Woning plans to enhance its intake form, used by inspectors to assess home conditions. Emixa will continue to provide guidance and support, while the internal development team, now more proficient with Mendix, will handle the implementation. This ongoing partnership aims to further streamline processes and improve service delivery.
Adopting adaptable platforms like Mendix enables organizations to respond swiftly to market changes and customer needs.
Working with experienced partners like Emixa provides valuable expertise, accelerating digital transformation initiatives.
Small, strategic adjustments can collectively lead to substantial enhancements in user experience and operational efficiency.
How can your organization leverage low-code platforms to enhance customer onboarding and drive digital transformation?
Winst uit je Woning's collaboration with Emixa exemplifies the power of low-code solutions in facilitating rapid, effective digital transformation. By modernizing their registration process with Mendix, they have improved customer experiences, streamlined operations, and positioned themselves for continued growth in the sustainable home improvement sector.
There are plenty of opportunities to drive forward digital transformation in the tech industry. Would you like to improve the digital state of your organisation? And are you looking for a partner who can help you achieve this goal? In that case, Emixa is the right fit for you. We translate complex issues into simple, user-friendly IT solutions that accelerate your digital transformation and take your business to a higher level. Don’t hesitate to contact us. We would be delighted to meet you!