ONVZ and Emixa Elevate Applications and Development Environments to a Higher Level

Written by Minke van Dooremalen | Marketing Manager | Dec 29, 2023 3:22:28 PM

In the dynamic world of health insurance, staying ahead requires agility, innovation, and a commitment to excellence. ONVZ, a premier health insurer in the Netherlands, recognized the need to enhance its digital platforms to better serve its clients, particularly during peak periods. Partnering with Emixa, ONVZ embarked on a transformative journey to revamp its applications and development environments, leveraging the power of the Mendix low-code platform to achieve faster development cycles and greater autonomy for users.

What challenges did ONVZ face with its existing systems?

ONVZ's existing systems posed several challenges:

Limited Autonomy for Users: Collectives and insurance advisors had restricted capabilities, leading to increased dependency on ONVZ's internal teams.
Slow Development Cycles: The traditional development approach hindered rapid deployment of new features, especially critical during year-end peak periods.
Dependence on Third Parties: ONVZ relied heavily on external vendors for system modifications, leading to delays and increased costs.

These challenges underscored the need for a more agile, user-centric, and efficient digital infrastructure.

How did Emixa and Mendix address these challenges?

Emixa introduced ONVZ to the Mendix low-code platform, enabling rapid application development with minimal coding. The collaboration focused on:

Rebuilding the B2B Portal: The Business-to-Business portal for collectives and intermediaries was revamped, granting users greater autonomy to manage policies, contacts, and company details independently.
Implementing an Integration Layer: A robust integration layer between Mendix and ONVZ's back-office systems ensured seamless data flow and real-time updates.
Automating Development Processes: Emixa streamlined the development pipeline, automating tasks like backups, testing, and deployments, significantly reducing time-to-market for new features.

This approach not only addressed the immediate challenges but also laid the foundation for future digital initiatives.

What were the tangible outcomes of this transformation?

The collaboration yielded significant benefits:

Enhanced User Autonomy: Collectives and insurance advisors can now independently manage various tasks, reducing the burden on ONVZ's internal teams.
Faster Feature Deployment: Automated development processes have accelerated the rollout of new functionalities, ensuring timely responses to market demands.
Empowered Internal Teams: Emixa provided training to ONVZ's developers, enabling them to build and manage applications independently, fostering a culture of continuous improvement.

These outcomes have not only improved operational efficiency but also enhanced the overall customer experience.

How did the collaboration between ONVZ and Emixa facilitate this transformation?

The success of this initiative can be attributed to the collaborative approach adopted by both organizations:

Multidisciplinary Teams: Teams comprising members from both ONVZ and Emixa worked closely, ensuring a seamless exchange of ideas and expertise.
Shared Goals: A unified vision and shared objectives fostered a sense of ownership and commitment among all stakeholders.
Responsive Problem-Solving: The teams jointly addressed challenges, such as implementing e-recognition solutions, demonstrating agility and adaptability.

This partnership exemplifies the power of collaboration in driving successful digital transformations.

Takeaway #1: Empowering users enhances operational efficiency.

By granting collectives and insurance advisors greater autonomy, ONVZ streamlined processes and reduced internal workloads.

Takeaway #2: Low-code platforms accelerate digital innovation.

Leveraging Mendix enabled rapid development cycles, ensuring timely delivery of new features and functionalities.

Takeaway #3: Collaborative partnerships drive successful transformations.

The joint efforts of ONVZ and Emixa highlight the importance of shared goals and teamwork in achieving digital excellence.

Is your organization ready to embrace digital transformation and enhance user experiences? How can low-code platforms and strategic partnerships accelerate your journey?

ONVZ's collaboration with Emixa serves as a testament to the transformative power of low-code platforms and strategic partnerships. By addressing existing challenges and fostering a culture of innovation, ONVZ has positioned itself to better serve its clients and adapt to the evolving digital landscape.

Ready to transform your digital landscape? Explore Emixa's Implementation Services and Integration Services to embark on your digital transformation journey.

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